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Est. 1970, we have worked with local authorities across a broad range of topics: ASB, budget planning, car parking, childcare, crime and safety, parks and green spaces, regeneration, social housing - tenants and leaseholders, sport and leisure, social care and many more!

 

Our dedicated research unit specialises in resident engagement research, working closely with local authorities and government agencies to gain deep insight into communities and neighbourhoods. Our skilled researchers use a variety of methodologies to bring together views and perspectives from residents, service users, the voluntary sector and local businesses. We provide insight to assist with planning and policy development. 

 The Local Authority Research Unit 

Nationwide

  • Experienced regional supervisors overseeing nationwide network

 

Residential & Local Economy

  • Experienced, skilled interviewers well used to talking to residents, local businesses and other stakeholders

  • Day, evening & weekend capacity 

Competitive & Timely

  • High quality research at competitive prices

  • Fast turnaround

Services

  • All qualitative and quantitative methodologies available

  • Focus groups / group discussions 

  • Face-to-face: on street, at location door-to-door/in home

  • Workshops/consultation events

  • Depth interviews (central location or at their home)

  • Diary 'homework', online blogs etc.

  • Ad-hoc survey/events or regular consultation via Residents' Panels

  • PAPI/CAPI/CAWI

  • Telephone interview (CATI/CAWI)

  • Online set-up and survey hosting

  • Postal

  • Mystery shopping

  • Mixed methodologies available (qual + quant)

Quality

  • Experienced project management and area supervisors

  • Experienced moderators / interviewers

  • Thorough briefings

  • Close control throughout (hands-on management from senior personnel)

  • Random spot-checks

  • 10% quality control call backs

  • Where we are responsible for recruitment, respondents are 100% re-screened prior to participation

  • Data entry 100% double entered for quality control

  • High quality, accurate deliverables

  • Member of the MRS (interviewers wear MRS ID card and the MRS Freephone number is provided to members of the public as needed)

  • Member of ESOMAR, The Global Insights Community

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Reporting

  • Easy to read commentary

  • Illustrative verbatim

  • Clear graphs/visuals

  • Actionable conclusions and recommendations

Analysis

  • Consistency of analysis, care of Plus Four's in-house team 'The Analysis Solution'

  • Data entry, coding, tabulations

  • Interim data runs available on request

Design

  • Researcher input for research design where needed

  • Design of discussion guide and any additional creative tasks that may bring further insight

  • .Design of questionnaire 

  • High quality translation

  • Piloting (Qual or Quant)

WHICH AREAS?

 ABERDEEN   BRADFORD   BRIGHTON   BRISTOL   BIRMINGHAM   CAMBRIDGE   CARDIFF  COVENTRY  DERBY   EDINBURGH   GLASGOW   HULL   KENT   LEEDS   LEICESTER   LIVERPOOL  

 LONDON/GREATER LONDON   MANCHESTER   MILTON KEYNES   NEWCASTLE   NORWICH  

 NOTTINGHAM   OXFORD   PORTSMOUTH   SHEFFIELD   SOUTHAMPTON   SUNDERLAND   SURREY  SWANSEA   WAKEFIELD   YORK   WOVERHAMPTON   NATIONWIDE....

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